TeamViewer

For business and personal applications, there is simply no better tool for desktop sharing than TeamViewer. Allowing a user to connect remotely to a desktop from anywhere in the world, you can share files, chat with one another and even see the same videos at the same time. Never again will you have to try to talk your mother-in-law through a computer fix on the phone, thinking the entire time, "I could do this in thirty seconds." You know how it goes: You know a tiny bit about computers, and, instantly, all of your less technologically savvy friends and family see you as the be-all, end-all option for any computer issue they may come across.

TeamViewer provides the solution you've been looking for. With just a few clicks of a button, you can gain instant access to the other person's computer and whatever problems there might be with it. It will be much easier to fix when you understand where the start menu is rather than just the icon that opens the email. For professional applications, TeamViewer allows you to demonstrate complex processes to other users, perform file transfers and other uses that are frequently required.

TeamViewer is also completely safe and secure. Access to the other system is terminated at the same moment the program is, providing peace of mind to the end user. It is also completely free, as long as the use is non-commercial.

Perhaps best of all, no technical skills are required on the remote side. All the remote user has to do is click the icon. The complex aspects of TeamViewer are all from your end, letting you quickly take care of any issues anyone might encounter.

Pros:

• Team Viewer is free for non-commercial use.
• It allows safe and secure remote access.
• TeamViewer supports file transfers, chat, voice and video.
• It's easy to set up and use, even for those unskilled with technology.

Cons:

• There are limited uses for the free version of the program.
• It requires both users to install and start the application.